Job Description

$20.00 / Hour   - Use our Daily Pay benefit and get access to your pay as you need it.

Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides spacious, period-specific accommodations just a half mile from Colonial Williamsburg – allowing you the incredible opportunity to immerse yourself in American history while helping guests experience an amazing vacation getaway. In addition to providing easy access to Colonial Williamsburg, Westgate Historic Williamsburg Resort is located near Busch Gardens Williamsburg and Water Country USA. As part of Westgate Resorts, recognized by U.S. News? as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

The Security Supervisor directs and coordinates the activities of the Security Officers actively engaged in the execution of the CFI, Inc. security programs under the direction of Director of Security and or GM.

Duties

• include the following -- as directed. Other duties may be assigned.
• Ensure daily procedures and responsibilities for Security personnel are followed.
• Ensure the Villa Maintenance system is kept current and correct according to procedures using the computer.
• Direct and/or conduct internal criminal and civil investigations and act as a liaison to Law Enforcement and Emergency Services Personnel using the computer.
• Management of government mandated safety and security programs, (such as blood borne pathogen and hazardous communications training) using the computer.
• Must be able to interact and assist guests. Provide outstanding customer service to guest and resort visitors.
• Understand and be responsive to the flexible needs of the Sales and Marketing Departments. Interact with the various departments to resolve issues.
• Must be able to perform the following functions on the computer: type incident reports, effectively read and respond to email from other departments and guests, use Villa Maintenance, research safety standards and procedures, maintain security systems, maintain electronic key control.
• Ensure subordinates perform their duties in accordance with corporate policies and state law regulating the activities of the security officers.
• Supervise and or conduct incident investigations as required by policy using the computer. Respond to critical incidents and assume control of incident scene including fire alarms.
• Oversee operation and maintenance of security systems, electronic lock security and key control access systems using the computer.
• Write detailed and accurate reports in a timely fashion for daily review meetings using the computer. Incident reports documenting crimes, internal investigations and any other report as required using the computer.
• Responsible for resort surveillance (vehicle/foot/video), including pools and storage lots.
• Coordinate and supervise special event security.
• Perform the duties of subordinate officers as required. Perform the duties of Security and Safety Director as required.
• Attend and participate in operational, staff, safety committee, and risk management meetings as directed.
• Ensure Westgate Disaster Plans, Emergency procedures and Standard Operating Procedures are followed. Use the computer to research these areas.
• Drive company vehicles as needed.

Supervisory Responsibilities

• Directly supervises team members in the location.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training and coaching team members.
• Planning, assigning, and directing work.
• Assisting in appraising performance and rewarding team members.
• Addressing complaints and resolving problems. 

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares out commitment.

Qualifications

• High school diploma or general education degree GED.
• The Team Member must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.
• Red Cross Certification, CPR, AED, First aid.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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