Job Description

Summary: 

We are seeking a Licensed Clinical Mental Health Counselor with administrative and training experience to serve as the Training Administrator for the new D’Youville Community Counseling Center. This full-time, staff role will oversee the daily administrative operations of the training clinic, including using JANE the EHR system, being the emergency clinical backup for mental health counseling practicum students, and collaborating with other university departments and community partners for patient recruitment and care delivery. 

Responsibilities:

Clinic Administration

• Operational oversight: Manage the day-to-day operations of the clinic, including patient recruitment, intake, scheduling, records management, and JANE
• Policy implementation:  Work in collaboration with CMHC, PsyD, Student Affairs, to develop, implement, and enforce clinic policies and procedures to ensure regulatory compliance and ethical standards, such as HIPAA, and ensure accreditation requirements are met.
• Financial management (tentative) : Oversee clinic budgets, expenses, and revenue cycles to ensure financial stability
• Quality assurance: Monitor patient flow, improve service delivery, and lead quality assurance and improvement projects to enhance patient care outcomes.
• Interdepartmental liaison: Serve as a liaison between clinic staff, trainees, faculty, student affairs and other D’Youville departments to ensure effective communication and collaboration for mental health care for patients. 
• Community liaison: Serve as a liaison between D’Youville and the community to promote the community counseling center and recruit patients for student training sessions for CMHC.

• Training Coordination:  In collaboration with the Clinical Director for the CMHC program, provide logistical supports for students and interns, ensuring there are appropriate patient referrals to meet the student learning needs. Work with individual programs for student performance feedback as needed.
• Trainee Supervision:  In collaboration with the Clinical Director for the CMHC program, provide direct and/or indirect clinical and administrative supervision to student trainees, guiding their professional development. Provide on-site supervision for students if needed.
• Electronic Health Record - JANE: Work collaboratively with all incoming CMHC practicum students to train them on Jane.

Qualifications: 

Education: 

• Licensed Mental Health Counselor in NYS or eligible for licensure.

Experience: 

• A minimum of 2 years of post-licensure clinical experience.
• Demonstrated administrative & training experience, preferably within a training clinic or academic medical center.

Skills & Abilities: 

• Proficiency with Electronic Health Record (EHR) systems.

Preferred Qualifications: 

• Experience or specific training in integrated care or working within multidisciplinary healthcare teams.
• Experience managing training programs, including familiarity with relevant accreditation standards.
• Strong organizational, communication, and problem-solving skills.

Work Remotely - No

Work Location: Buffalo, NY

Job Type: Full-Time, Exempt

Pay: $60,000 - $65,000 Annually

Additional Salary Information

The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.

About D'Youville University: 

Shaping the Future of Education at D'Youville University

D’Youville University, a nationally ranked private university in Buffalo, New York, is transforming lives through a unique blend of academics and holistic development. Committed to promoting a health mind, body, and spirit, D’Youville empowers individuals to realize their potential, thrive in their careers, and make meaningful contributions to society.

  A Dynamic and Purpose-Driven Community

Located on Buffalo’s vibrant West Side, just blocks from a bustling downtown, D’Youville University is deeply embedded in an energetic, diverse urban landscape. Under the visionary leadership of President Lorrie Clemo, the university is undergoing an exciting evolution, with innovative initiatives designed to meet societal needs, elevate student experiences, expand career readiness, and solidify our role as a leader in 21st-century education.

A Place for Growth and Innovation

D’Youville University offers education across health sciences and business, with a range of degree levels, advanced certificates, accelerated paths, and community-engaged learning experiences. Our dedication to preparing students for successful careers is showcased in our national ranking for social mobility making us the top private university in the City of Buffalo.

Why Work with Us?

As a D’Youville University Saint, you’ll be joining a collaborative, innovation-driven community committed to academic excellence, social responsibility, and transformative growth. When you join our team, you’ll have the opportunity to contribute to a university making a real difference—for our students, our community, and our world. Explore the possibilities at  dyu.edu .

All job offers are contingent upon legal authorization to work in New York State as determined by the NYS Department of Labor.

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