Job Description

A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.

Top Reasons to Work at Community Health Centers:

• No weekends for the majority of our centers, 10 Paid Holidays and early Fridays.
• A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plan, and more.
• Competitive compensation with advancement opportunities and tuition / training reimbursement.
• Awarded “Best and Brightest Companies to Work for in the Nation” for 5 consecutive years.
• Awarded “Top 100 Workplaces for Growing Families” by Orlando Sentinel.
• Modernized and attractive health centers, that patients love.

Job Summary:

Responsible for preparing patients for interaction with physician, coordinating and monitoring activities of the clinical care team, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties.

Primary Responsibilities and Specific Duties:

• Coordinates and facilitates structured communication to center care team members and providers, related to patient care coordination, pre-visit planning, huddles, one-on-one communication, emails, patient contact and documentation of any services accessed and/or health care related concerns/needs that have arisen since last visit. 
• Participates in team meetings to communicate and address patient care and operational requirements. 
• May leads huddles emphasizing a team based approach to care.

Routine clinical duties:

• Coordinates the patient care activities of the care team.
• Answers the telephone in a courteous and professional manner.
• Collects patient history and gathers information pertinent to visit; document all communication to patients and clinicians.
• Continuous management of the care team’s schedule(s), such as work-ins, walk-ins, open- access and patient flow.
• Conducts charts review for documentation, billing, and/or grammatical errors. 
• Administers immunizations and medications as ordered while utilizing the rights of safe medication administration. 
• Communicates with clinician frequently regarding patient care.
• Faxes orders or prescriptions to hospitals, pharmacies, or other vendors.
• Assists patient and clinician in exam areas.
• Gives treatments/procedures as directed.
• Assists clinicians with Administrative paperwork.
• Schedules patient appointments as needed.
• Labels and processes specimens.
• May draw blood from patients.
• Communicates to assigned supervisor/provider or leads all cases needing a higher level of intervention in a timely fashion. 
• Assists with various procedures (such as EKG, wound care, VFC, and all other procedures), and participates in chaperoning as indicated.
• Performs various test (glucose, hemoglobin, strep, and all other test required and specified).

Other duties may include:

• Monitors quality controls logs within your department.
• Tracks and monitors immunizations and injections; prepares monthly reports, such as VFC and Florida shots.
• Maintains supply inventories and medical stock in exam rooms and nursing station; keeps secured; checks expiration dates; orders supplies as needed.
• Coordinates assigned duties of the care team, such as cleaning, stocking, and etc.
• May assist with Managed Care lists.
• Monitors that instruments are properly cleaned, sterilized and stored for procedures.
• Attends all training and in-service meetings as indicated. 
• Maintains, responds, and utilizes working relationships with and knowledge of referral sources, community resources, and collaboratively works with other departments.
• Attends in-services, and departmental meetings as requested.
• Participates in the orientation of other nurses and clinical support staff as requested.
• Team members in this role will need to be familiar with navigating daily tasks and workflow within an electronic health record which includes creating and updating electronic documentation using electronic tools and applications on portable computing devices, results review, order entry and clinical decision support. 
• Individuals will assist in organizing the work of a provider to take full advantage of the features of health IT in pursuit of meaningful use. This includes communicating health/medical information using standard definitions, vocabularies, terminologies and/or relevant data sets as used in the organization’s health information systems.
• May be expected to cross train and function within all medical disciplines (such as Family, Pediatrics, and OB/GYN).
• May be required to travel to other CHC locations.
• Performs other duties as assigned. 

Qualifications:

Education:

• High school diploma or equivalent; completion of accredited Licensed Practical Nursing course required. 

Experience:

• Minimum of 2 years’ experience as a licensed LPN in Health Care, Managed Care, physician practice, or clinic setting preferred. 
• Ability to demonstrate organizational skills and attention to detail, and possess a good working knowledge of electronic medical records.

Certification/Licensure:

• Must possess and maintain current/valid Florida LPN license.
• Current/valid BLS certification, or must be obtained within the first 30 days of employment.

Special Skills:

• Ability to deal with patients effectively in upsetting situations; able to function professionally in emergency situations. 
• Bilingual skills preferred.

Other requirements: 

• Able to work flexible hours and sites as needed.
• Able to work evenings and weekends. 

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